I met Jocelyn at the very beginning of my business when I was using MailChimp to email my newsletter list. Very quickly, and sooner than I expected, my list grew and my business required far more sophisticated set up to track, follow up with and segment the members on my list. This shift came at a time when I was very busy with other aspects of my business and couldn't handle such a big project that would have required me learning a brand new system. I was nevermore grateful to have Jocelyn on my team than in that moment. Things that would have taken me an hour to learn she was able to implement in 20 minutes. After sharing with her the outcomes I desired in a brand new platform, in the layest of layman's terms, she understood not only what my needs were but was able to recommend a platform, set it up, test it and get everything moved over in record time. This seamless transition was such a stress reliever for me. I am eternally grateful to Jocelyn for being on my team and being such a reliable resource for my tech support! I highly recommend her to anyone who is looking for tech support in their business. You won't regret it!